What Kinnie collects, what it stores, who else processes it, and how to get rid of it.
Last updated October 14, 2026
Kinnie is operated by Kinnie Labs Inc., a company incorporated in Ontario, Canada. Email support@kinnie.ai with any privacy question or request.
Kinnie only works with what you give it:
Each source is a separate switch you control, and you can turn any of them off without touching the rest. Kinnie doesn't connect to bank accounts or health records, and doesn't ask for them.
When you talk to Kinnie, your phone turns your voice into text. On most phones that happens on the device itself. On phones that can't do it on their own, Apple does the transcription. Either way Kinnie only receives the text, and no recording is kept.
Kinnie also keeps a basic sign-in record, including your IP address and the device you signed in from. That's what keeps your session secure.
And Kinnie keeps a log of what happened in the app. It records which things were created, changed or opened, and when. It's how a change can be traced back and how a fault can be found. There's no advertising or marketing analytics in Kinnie, and nothing here is shared with anyone for either.
Kinnie handles information about your family, including children, that you provide as the parent or account holder. Children aren't users of Kinnie.
You connect a Google or Outlook calendar through Google's or Microsoft's own permission screen, so Kinnie never sees that password. Kinnie asks for 2 permissions:
The calendars on your iPhone. If you connect Apple Calendar, Kinnie asks iPhone for full access to your calendars. Kinnie needs to read them to plan your week, and iPhone offers no read-only choice. The Kinnie app reads the calendars you pick and sends their events to Kinnie, and an edit you make in Kinnie is written back by the app on your iPhone. Kinnie never talks to Apple and never sees your Apple password.
What we store. For each event on a calendar you connect, Kinnie stores the event's title, description, location, start and end time, time zone, whether it repeats, who is invited, and the calendar's own copy of the event record. We keep the full record so Kinnie can answer questions about your calendar later.
You can disconnect a calendar at any time, from inside Kinnie, from your Google or Microsoft account, or for the calendars on your iPhone, by turning off Kinnie's calendar access in iPhone Settings. When you disconnect one, the events Kinnie pulled from it are deleted immediately. Calendars you haven't disconnected, and anything you created in Kinnie yourself, are left alone.
Kinnie doesn't read your inbox. It has its own address, and it only ever sees the mail you forward to it.
Your address contains a long random identifier, so nobody can guess it. Kinnie only processes mail from senders you've approved. Mail from anyone else is held and shown to you, so you can approve that sender or turn them away. It's stored, but Kinnie doesn't read it until you approve the sender.
What we store. The complete original message and any attachments, not just the parts Kinnie pulls out of it. Keeping the whole thing is what lets Kinnie answer a question about it months later, rather than only the few details it pulled out on the day.
Mail reaches Kinnie through Resend, who hold their own copy for 30 days before deleting it.
We use it to run Kinnie for you, and nothing else. Kinnie reads what is coming, remembers what matters, drafts what you approve, and reminds you in time.
We don't sell your data. We don't use it to advertise to you. We don't train AI models on it, and neither do the companies below.
Kinnie can't do its job without sending what you share to the AI companies named below. So it asks, the first time you sign in, and it names them before you decide. Nothing goes to any of them until you say yes.
You can change your mind whenever you like, in the app under Settings, then AI processing. After that Kinnie stops sending anything of yours to an AI. Chat, reading your forwarded email and uploads, the weekly look-ahead and anything Kinnie suggests all go quiet. Your shared calendar and your to-do lists keep working exactly as they did.
There are 2 honest limits. Turning it off stops what Kinnie does for you, and anything you have already shared with the rest of your household stays shared with them. Nothing already stored is deleted, so if you want it gone, export or delete your account using the steps further down.
Running Kinnie means a small number of companies handle your information on our behalf. Each is under contract to act only on our instructions, and to protect your information to a standard equivalent to the one we promise you here. None may use it for their own purposes. Anthropic, OpenAI and TypeSafe are contractually barred from training their models on it. This is the full list, and we update it when it changes.
Anthropic and OpenAI keep a copy for 30 days before deleting it. That window is how they catch someone using their service to cause harm, and their staff can look at a copy only while investigating a suspected case.
Kinnie's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In practice, Kinnie uses your calendar information to run its features for you and nothing else. It isn't sold, not used for advertising, and is never used to develop, improve or train generalized or non-personalized AI or machine learning models. Kinnie sends only the piece needed to answer your request to the AI companies named above, under contracts that bar them from training on it. It's shared only with the companies listed above, only to run the service. A person at Kinnie only ever reads it in the narrow case described below.
Kinnie's notifications contain real detail, not just "you've an update". A reminder names the thing and the time, and a held email names who it came from and its subject. That text travels through Expo and then Apple's notification service to reach your phone. If you would rather it didn't, you can turn notifications off in your phone's settings.
Kinnie is a Canadian company and Kinnie is offered in Canada, but your information is stored on servers in the United States. Our database is run by Neon and our service by Fly.io, both in US regions. The AI companies we use are also based in the United States.
While your information is in another country, it's subject to that country's laws. US courts and law enforcement can access it through their legal processes. That's true of most Canadian software, including Kinnie.
This covers everything Kinnie holds, including Google user data from a calendar you connect. Security procedures are in place to protect the confidentiality of your information, and Kinnie uses encryption to protect it in transit and at rest. Here is what that means in practice.
In transit. Every connection to Kinnie is encrypted with TLS. A request that arrives unencrypted is redirected to the secure one rather than answered.
At rest. Our database provider encrypts what is stored on disk.
Your Google and Microsoft tokens. The tokens that let Kinnie reach your calendar get a second layer on top of that. Kinnie encrypts each one with AES-256-GCM, an authenticated cipher, which means a token that has been tampered with fails to open rather than returning something wrong. The key lives in the server's environment and not in the database, so the tokens can't be read from the database alone. If that key is missing, Kinnie refuses to store or read a token at all rather than keeping one unprotected.
Separating households. Your household is separated from every other one by row-level security, which is enforced by the database itself and not only by the app's code. One household's information can't be returned to another even if something higher up goes wrong.
Who can reach it. Access to production systems is limited to the people who need it. What a person at Kinnie can and can't look at is set out below.
No system is perfectly secure. If something happens to your information, we'll tell you what happened and what we're doing about it.
Kinnie keeps your household's information for as long as your account is open, because that's what lets Kinnie remember things from last term or last year.
You can remove it in 3 ways, all from inside the app:
You can also withdraw permission at any time from your Google or Microsoft account, or in iPhone Settings for the calendars on your iPhone, which stops Kinnie reading or writing that calendar straight away. If you would rather we handled a deletion for you, email support@kinnie.ai and we will.
Access is restricted by default, and nobody here looks at your household without a reason. But we're a small team building something that has to be accurate, and that means we do look at real data. We do it to fix a problem you've reported, and to understand where Kinnie is getting things wrong so we can improve it.
Information from a connected Google calendar is handled more strictly, under the Limited Use requirements described above. Nobody at Kinnie reads it except with your explicit agreement to look at a specific item, where it's needed for security, where the law requires it, or in a form that has been aggregated and stripped of anything identifying.
Kinnie is for adults running a household. Children don't have accounts and don't use the app. Information about a child is in the app because a parent put it there, and that parent controls it. They can correct it, and they can delete it along with the rest of the household's information.
Kinnie is offered in Canada, and isn't yet offered anywhere else. If that changes, this page changes with it.
Personal information in Canada is protected by the federal Personal Information Protection and Electronic Documents Act. Kinnie Labs Inc. is the organization accountable for your information, and support@kinnie.ai is the address for any privacy question, request, or complaint.
The co-founder and President of Kinnie Labs Inc. is the person in charge of protecting personal information. You can reach them at support@kinnie.ai.
You have the right to ask what personal information we hold about you and to get a copy of it, to have it corrected if it's wrong, to withdraw your consent, and to have it deleted. Most of this you can do yourself in the app, immediately. For anything else, email us and we'll respond within 30 days.
If you aren't satisfied with how we handle a privacy concern, you can complain to the Office of the Privacy Commissioner of Canada.
If we change how Kinnie handles your information, we'll update this page and change the date at the top. If the change is significant, we'll tell you directly.